SMS POLICY Christian Ogu September 22, 2025

SMS POLICY

 

At fixdride, we are committed to protecting your privacy. This SMS privacy policy explains how we collect, use, and protect your information when you interact with us via text messaging (SMS/MMS).

  1. Information we collect
    When you opt in to receive SMS messages from fixdride, we may collect the following personal information:
     Your mobile phone number
     Your name (if provided)
     Any information you provide in your message responses
     Message delivery and interaction data (e.g., timestamps, status)
  2. How we collect your information
    We collect information directly from you when:
     You enter your phone number into a web form
     You interact with our customer support via SMS
     You opt in through a purchase or registration form
  3. How we use SMS information
    We use your SMS data to:
     Send transactional or account-related messages (e.g., order updates, appointment reminders)
     Send promotional or marketing messages (only with prior consent)
     Respond to your inquiries or support requests
     Analyze message delivery and engagement to improve our services
  4. Sharing your information
    fixdride does not sell or share your SMS opt-in data with third parties for their marketing purposes.
     We may share your information with trusted service providers who help us deliver our SMS messaging services, such as:
     SMS gateway providers
     Phone carriers
     Customer support platforms
     These vendors are contractually obligated to keep your information secure and only use it to provide services to fixdride.
  5. Your choices & rights
    You can opt out of SMS messages at any time by replying “STOP” to any message. After you opt out, you will no longer receive text messages from us unless you opt in again.
     To request access to or deletion of your SMS-related data, please contact us at info@fixdride.com
  6. Data security and retention
    We implement reasonable technical and organizational measures to protect your personal data. SMS data is retained only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations.
  7. Changes to this policy
    We may update this SMS privacy policy periodically. If we make material changes, we’ll notify you via SMS. Continued use of our SMS service indicates your acceptance of the revised policy.
  8. Contact us
    If you have any questions about this policy or your SMS data, please contact us at:
    fixdride
     info@fixdride.com
     Atlanta, Georgia USA
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